Carpool Information

Car Rider App - Frequently Asked Questions

Q: What if I forget my car tag?
A: If you do not have your car tag, you will need to come inside and sign your student out at the front desk. Please be prepared to show a valid photo ID.

Q: Can we get extra car tags?
A: Yes! Please contact the front office if you need additional car tags.

Q: What if my child is occasionally going home with another student?
A: Please notify the front office before 3:00 p.m. that day so we can make the appropriate pick-up arrangements.

Q: What time are students dismissed for carline?
A: Students are released through the carline each afternoon from 3:00–3:15 p.m.

Q: What happens if I arrive after the carline is over?
A: Students will remain in their classrooms until 3:15 p.m. At that time, any students who have not been picked up will be released to After Care (Child Care).

Q: Does this change the After Care (Child Care) sign-out procedure?
A: No. Parents or authorized adults are still required to sign students out of After Care. Additional fees apply for students picked up after 3:20 p.m.

Q: Will staff still assist my child from the building to the car?
A: Yes. Staff will continue assisting students to their vehicles and will also verify that the student's backpack number matches the car tag number before release.

Q: Do I need a car tag if I walk up to pick up my child?
A: Yes. For the safety of all students, we require pick-up verification whether you are using  the carline or walking up to pick up your child.